Frequently Asked Questions
Everything you need to know about your Laboratorio Echevarne shopping experience
What is the standard delivery time for orders?
Standard shipping usually takes between 3 to 5 business days. For premium collections and international orders, delivery may take up to 7-10 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all Laboratorio Echevarne tags attached. You can initiate a return through our online portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Laboratorio Echevarne is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent manufacturing processes to ensure high-quality, sustainable products.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to follow your package's journey in real-time.